What our Customers say...
Why SERVPRO Testimonials
I was really happy with all the service technicians that came. They were nice and polite. I was on a tight schedule, and they worked to meet my needs.
SERVPRO did a complete and thorough job of getting all the water out of our house after a pipe leak. We would definitely hire them again if needed.
I was very satisfied with everything. They did what they told me they would do. I was happy that I was able to watch how they worked. I felt comfortable letting them pack my things.
SERVPRO was prompt, courteous, and professional in all the interactions. Despite working at odd hours to remedy the issue, they were always cheerful and pleasant to work with.
In the time of a stressful situation, SERVPRO made me feel confident that everything would be okay. They responded immediately and came to my home to help dry out the water damage that evening. They covered and protected everything from carpet, to floors and furniture. They showed up in a timely manner and assured me that my damages could be repaired unlike a horrific disaster such as a fire. They helped me maintain a positive outlook on the situation. I would not recommend anyone else but SERVPRO. PS - Make them a sandwich. They work eight hours and don't take a lunch break!
I was extremely impressed with the responsiveness of the SERVPRO professionals and the quality of their work when I had a water problem that leaked to a lower level of my home. It was encouraging to see that there is a company that still believes in customer service!
Crew that came to the house was professional and thorough. Sandy was awesome in the office with great customer service.
This is the first service company I've ever highly rated. From the owner, to every single person that came into my house- the service was excellent. Very thorough communications and they worked fantastically with my insurance company. I highly recommend them if you ever are in need of a disaster cleanup or restoration company. Thank you to the SERVPRO Team!!
I am writing this email to thank SERVPRO for the service and response Mr. Michael Johnson provided the City of Winchester. I contacted SERVPRO to conduct an air quality test of some office space. Prior to the site visit I was contacted by Mr. Johnson so he would have a better feel for what to expect upon his arrival. By the end of the conversation he decided that a visual site inspection be completed prior to any air samples being taken. On the day of our scheduled appointment, Mr. Johnson arrived at the designated time and conducted a thorough inspection of the property. During the inspection he explained in a clear and precise manner, what he was looking for and how that specific item may be a potential hazard. Within a few days I was provided with a detailed report of Mr. Johnson’s visit with recommendations on how to proceed with addressing any issues. I was very impressed with Mr. Johnson and his approach in helping the City of Winchester. I would highly recommend SERVPRO to anyone that asks.-Corey Woodbridge
SERVPRO personnel who serviced my emergency water damage presented them and acted totally professional and adhered to all my needs; from the first call with service rep (Chris) to the crew workers, and field rep. Specifically, Big Mike identified the source of the problem prior to the plumber arriving. He consistently showed me what needed to be done to restore my basement to original order. His crew members were very polite, answered questions clearly and promptly and swiftly worked without any breaks until the wet carpet was pulled and disposed. I would recommend this particular SERVPRO team to any customer. You will be happy. They all are indicative of the SERVPRO company's professionalism and competence.- Joe
After sewer water backed-up into our house unexpectedly at night, the insurance contracted SERVPRO to assist with the clean-up. I was contacted the very next day, a consultant visited the house and assessed the situation by lunch time, and everything was cleaned by the end of that evening. I was very impressed with their professionalism. Not only did the clean everything up quickly, but they explained the process every step of the way. Based on my experience, I would highly recommend SERVPRO to anyone. ---- Samuel-Woodbridge
SERVPRO of North Arlington was excellent, particularly, Dion, the crew chief and his assistant.
We very much appreciate the excellent work of Rusty Camper and the whole crew in responding to our need in cleaning up our premises and removing damage items from the house.